Payment Terms & Conditions¶

Payment Options

Monthly subscription
Quarterly advance
Annual payment
Custom enterprise terms

Payment Plans¶

Available Options¶

flowchart LR
    A[Payment Plans] --> B[Monthly]
    A --> C[Quarterly]
    A --> D[Annual]
    A --> E[Enterprise]
    B --> B1[Standard Rate]
    C --> C1[5% Discount]
    D --> D1[15% Discount]
    E --> E1[Custom Terms]

Plan Comparison¶

Plan	Payment Cycle	Discount	Minimum Term
Monthly	Every month	None	3 months
Quarterly	Every 3 months	5%	6 months
Annual	Yearly	15%	1 year
Enterprise	Custom	Negotiable	1 year

Payment Schedule¶

Due Dates & Grace Periods¶

Plan	Due Date	Grace Period	Late Fee
Monthly	1^st of month	5 days	2%
Quarterly	Pre-quarter	7 days	1.5%
Annual	Pre-year	10 days	1%
Enterprise	As agreed	Custom	As per terms

Payment Methods¶

Accepted Payment Options¶

Method	Processing Time	Additional Fees
Bank Transfer	1-2 business days	None
Credit Card	Immediate	2%
UPI	Immediate	None
Net Banking	1 business day	None

Billing Cycles¶

Cycle Management¶

graph TD
    A[Billing Cycle] --> B[Invoice Generation]
    B --> C[Payment Due]
    C --> D[Grace Period]
    D --> E[Late Fee]
    E --> F[Account Status]

Billing Process¶

Stage	Timeline	Action Required
Invoice Generation	7 days prior	Review
Payment Due	Due date	Process payment
Grace Period	5-10 days	Clear dues
Late Fee Application	Post grace period	Additional payment

Discount Structure¶

Volume Discounts¶

Annual Value (₹)	Discount	Terms
5-10 lakhs	5%	Annual commitment
10-25 lakhs	10%	Annual commitment
25+ lakhs	Custom	Negotiable

Loyalty Benefits¶

Duration	Additional Discount	Requirements
2 years	+2%	Continuous subscription
3 years	+5%	Continuous subscription
5+ years	Custom	Enterprise clients

Contract Terms¶

Duration Requirements¶

Package	Minimum Term	Notice Period
Basic	3 months	30 days
Professional	6 months	45 days
Enterprise	12 months	60 days

Modification Terms¶

pie title "Contract Modification Factors"
    "Package Changes" : 30
    "User Updates" : 25
    "Feature Additions" : 25
    "Term Adjustments" : 20

Cancellation Policy¶

Terms & Conditions¶

Timing	Refund Policy	Notice Required
Within 30 days	Full refund	Immediate
31-90 days	Pro-rata	30 days
After 90 days	As per terms	As per package

Cancellation Process¶

Submit formal request
Complete exit interview
Data backup provision
Account settlement
Service termination

Special Circumstances¶

Payment Adjustments¶

Situation	Policy	Resolution Time
Service Issues	Credit adjustment	7 days
Billing Errors	Immediate correction	3 days
Service Changes	Pro-rata adjustment	Next bill

Enterprise Terms¶

Custom Arrangements¶

Aspect	Flexibility	Requirements
Payment Schedule	Customizable	Annual contract
Billing Cycle	Adjustable	Minimum value
Payment Methods	Multiple options	Financial approval

Documentation Requirements¶

Required Documents¶

Document Type	Purpose	Renewal
GST Details	Tax compliance	Annual
PAN Card	Identity verification	One-time
Address Proof	Location verification	Annual
Bank Details	Payment processing	As needed

Support & Assistance¶

Billing Support¶

Issue Type	Contact Method	Response Time
Billing Questions	Email/Phone	24 hours
Payment Issues	Priority line	4 hours
Account Updates	Portal	Immediate

Payment Best Practices

Set up auto-payment
Maintain sufficient balance
Update payment details
Monitor invoices regularly

Next Steps¶

Setting Up Payments¶

Choose payment plan
Submit required documents
Set up payment method
Configure billing notifications

Setup Payment → View Plans →